🛡️ Security and data ownership

Confidentiality

  • We SSL encryption to protect all the information you enter or view in our system.
  • All our employees are bound by a strict confidentiality agreement and can only view information when you request support.
  • Our terms of use ensure the confidentiality of your data. We will not share it with anyone else unless you explicitly authorize it, under any circumstances. The only way to access your data is through your password. No data is stored on your local device.

Availability

  • We operate in the cloud and is accessible from anywhere in the world, 24 hours a day.
  • Our infrastructure is powered by Google Cloud, the same platform that handles billions of Google searches, hours of YouTube videos, and Gmail emails. Thanks to this technology, you can rely on availability levels exceeding 99.9%.
  • We have continuous monitoring procedures, and our contingency plans allow us to add extra services in case of an emergency.

Integrity

  • All our data servers have immediate synchronization mirrors. This means that every piece of data you save is automatically stored at multiple points to avoid a single point of failure.
  • We perform nightly backups that are stored online for 7 days, then transitioned to a “cold” backup for up to 6 months.

Quality

  • Each new update is developed under controlled development processes and follows a defined testing methodology.
  • Since security is a constant challenge, we release updates every 15 days, fixing bugs and improving with new features.

Data ownership

  • We make things simple: All the data your generate belongs 100% to your company. You always have access to your data and can request a backup and deletion at any moment. Our terms of service provide are very clear on how we store your information and the limits on what we can do in order to provide you service.